Smoobu

Smoobu is popular with European hosts running a handful of properties themselves — the channel manager and the booking engine in one, at a price that works below the scale where enterprise tools make sense. The people using it are usually the same people answering the messages.

That is exactly where an AI co-host earns its place. Connecting Smoobu brings reservations and guest threads into ProhostAI, and the AI answers the questions that arrive constantly and rarely vary: check-in times, directions, wifi, whether the parking space is included.

Because the stay details come from Smoobu, the answers are specific rather than generic — the right code for the right property on the right night — and confirmed bookings turn into cleans and tasks without anyone copying dates into a second calendar.

Once Smoobu is connected, ProhostAI works from its bookings — no second copy of your calendar to maintain.

Read

• Sync bookings and guests Reservations from every channel Smoobu manages arrive with their guest details and dates.
• Answer from the real stay Replies use that booking’s property and dates. "Which door do we use, and where do we park?"

Create & update

• Reply across channels The AI answers on the channel the guest used and escalates anything it should not close alone.
• Schedule turnovers A confirmed booking becomes a clean and the tasks around it.

Smoobu connects with an API key generated in your Smoobu account, so ProhostAI never sees your password.

1. In Smoobu, generate an API key from Settings → API.
2. Open ProhostAI and go to Settings → Connections.
3. Search for Smoobu, select Connect, and paste the key.
4. Wait for the first sync to finish, then check that your listings and upcoming reservations look right.

• Smoobu remains the system of record for availability and rates. ProhostAI reads bookings rather than pushing prices.
• The first sync takes a few minutes; reservations arrive before the full message history.
• Start Autopilot on one property so you can see the AI’s tone before it covers the whole portfolio.
• Disconnecting stops the sync and leaves your Smoobu account untouched.