Rentals United

Rentals United is distribution infrastructure. Its purpose is getting your properties onto as many channels as possible — the large OTAs and a long tail of regional and niche sites most operators could not integrate with individually.

Wide distribution works, and it produces a specific consequence: guests arriving from channels you have never used, with expectations set by a platform you have never seen, messaging through a route you had not thought about.

Connecting Rentals United collapses that into one conversation stream. However obscure the channel a booking came from, the guest question arrives in the same inbox and gets answered from the same information.

That is the argument for distribution and AI together. Listing more widely only pays if the resulting service load does not scale with the number of channels, and without something absorbing it, it does.

Once Rentals United is connected, ProhostAI works from its data — there is no second copy of your listings to maintain.

Read

• Sync distributed bookings Reservations from every channel arrive with their guest details and dates. "Which channel did the Saturday booking come from?"
• Answer from the real stay Replies use the booking's own property, dates and guest details rather than a generic template.

Create & update

• Reply to guests The AI answers in your voice on the channel the guest used, and escalates anything it should not close alone.
• Schedule the work a stay creates Turn a confirmed booking into a clean and the tasks around it, without anyone copying dates across.

Rentals United connects with an API key from your Rentals United account, so ProhostAI never sees your password.

1. In Rentals United, generate an API key from your account settings.
2. Open ProhostAI and go to Settings → Connections.
3. Search for Rentals United, select Connect, and paste the key.
4. Wait for the first sync, then check your listings and upcoming reservations look right.

• This connection is in Early Access. It covers listings, reservations and guest messaging rather than every feature the platform offers.
• Rentals United stays the system of record for distribution, availability and rates.
• Wide distribution increases guest volume as well as bookings — that is the load an AI co-host is absorbing.
• Turn Autopilot on gradually — one property, one message type — so you can judge the AI’s tone before it covers everything.