Hostex

Hostex has a strong following among operators in Asia-Pacific and among hosts managing properties in a country they do not live in.

Both situations produce the same problem in an acute form: guests messaging during their waking hours, which are somebody else’s middle of the night. A response time that would be embarrassing locally is unavoidable when the time difference is eight hours.

Connecting Hostex is a reasonable answer to that. The AI replies from the actual booking whenever the message arrives, which for a remote operator is the difference between a guest who felt looked after and one who waited until morning for a door code.

It also handles the multilingual reality. Cross-border operators field questions in languages they do not speak, and an AI that can answer in the guest’s language removes a translation step that otherwise adds hours.

Once Hostex is connected, ProhostAI works from its data — there is no second copy of your listings to maintain.

Read

• Sync listings, bookings and messages Reservations and guest threads come across with their details. "What time can we drop bags before check-in?"
• Answer from the real stay Replies use the booking's own property, dates and guest details rather than a generic template.

Create & update

• Reply to guests The AI answers in your voice on the channel the guest used, and escalates anything it should not close alone.
• Schedule the work a stay creates Turn a confirmed booking into a clean and the tasks around it, without anyone copying dates across.

Hostex connects with an API key from your Hostex account, so ProhostAI never sees your password.

1. In Hostex, generate an API key from your account settings.
2. Open ProhostAI and go to Settings → Connections.
3. Search for Hostex, select Connect, and paste the key.
4. Wait for the first sync, then check your listings and upcoming reservations look right.

• This connection is in Early Access. It covers listings, reservations and guest messaging rather than every feature the platform offers.
• Hostex stays the system of record for availability, rates and bookings. ProhostAI reads them and acts on them rather than replacing them.
• Time-zone coverage is the main gain here — the AI answers when the guest is awake rather than when you are.
• Turn Autopilot on gradually — one property, one message type — so you can judge the AI’s tone before it covers everything.